Frequently Asked Questions

Answer all your frequently asked questions about our B&B

On this page we answer the frequently asked questions about our B&B, so that you have the desired information for your overnight stay at our B&B in Netersel, De Kempen in North Brabant. Is your question not answered with the following? Please do not hesitate to contact us!

Corona measures

Can I stay with you corona proof?
We can offer guests who want to come to us to enjoy the peace and space a pleasant stay during this time. There is enough space to keep the 1.5 meter distance. Taking each other into account and hand hygiene are key words here. We ourselves will not easily cancel a reservation, but if one of us shows symptoms that could indicate the virus, we will of course let you know immediately. We expect the same from you.

Check-in and check-out

From what time can I check-in?
Guests are expected on the day of arrival between 2 PM and 10 PM. We would like to ask you, if possible, to let us know in advance what time you will arrive. This way we can provide a warm welcome! You can always reach us by phone in case of delays.

What time do I need to check out at the latest?
On the day of departure you are asked to leave the room no later than 11 AM.

Can I temporarily store my luggage with you?
This is negotiable based on availability. However, we do not have a guarded storage facility. Storage of luggage is therefore always at your own risk.

Changes and cancellations

Until when can I cancel or change free of charge?
You can cancel free of charge up to 5 days (until 12:00 noon) before the check-in date, after which the first night of your reservation will be charged to you. We always confirm your cancellation. Because we assume that you do this with good reason, you do not owe us any further costs and we hope to see you another time.

Payments

What’s included in the rate?
Rates are per room per night and including breakfast.

Can I pay with my creditcard?
We are a small-scale B&B where we cannot offer credit card facilities. You can pay in advance via banktransfer or cash on arrival.

When is payment expected?
Preferably on arrival, but no later than check-out. Payment at a later time is unfortunately not possible.

Facilities of the B&B

Where can I park?
Our B&B has sufficient parking space for our guests. However, parking is always at your own risk.

Is WIFI available in the B&B?
Yes, ere WIFI is available throughout the B&B.

Which areas are shared with the other guests?
The living room, outdoor space, garden, swimming pool and sauna are for shared use.

Can the sauna be used?
The sauna can be used in consultation (with the other guests) for a maximum of 4 people at the same time. Use of the sauna costs €12,50 for up to 3 hours. You can bring your own bathrobe and bath towel or rent it from us for €2,50 p.p.

When is the pool open?
Opening of the pool is seasonal. The time at which we start heating the water depends on the weather conditions. When the pool is in use again, you can swim daily between 08.30 and 23.00, provided that it does not disturb other guests. Drinks in a glass in and on the edge of the pool are not allowed.

Where can I rent a bike?
You can rent a bike at Oma Neeske te Netersel, advance bookings are required.

Can I smoke in your B&B?
Smoking is allowed in the outdoor area, provided that it does not disturb other guests.

Facilities of the guest rooms

How many sleeping places are there per room?
Each bedroom is equipped for 2 persons. An extra mattress can be arranged upon request. The costs for a third person are € 25.

We like to sleep in our own bed, can you slide the beds apart?
The beds cannot be separated. The Brocante room and the Pastor suite are made up with a double duvet as standard. If you would like the bed made with two single duvets, please state this in your reservation request.

Visitors, children and pets

Do you have a cot available?
There are art objects everywhere in and around our B&B. We are careful with this and to prevent possible damage we have chosen not to receive children between 1 and 11 years old. That is why there is no cot available.

Can I bring my pet?
Unfortunately we do not allow animals in our B&B (unless you are traveling with a goldfish; we can turn a blind eye to that!). In addition to practical and hygienic reasons, we also do this to ensure that every guest feels comfortable.

Can we receive friends and family in the B&B?
Unfortunately, our B&B is only accessible to guests. Would you like to enjoy our B&B with a few family members or friends? Then you can book all guest rooms and stay together with us.

Accessibility for disabled people

Is the B&B wheelchair accessible?
No, our B&B is not accessible for wheelchair users.

I am disabled or with walking difficulties, is this a problem?
Because B&B D’Oude Pastorie is located in a historic monumental building, there are several floors without the presence of an elevator. Unfortunately, you cannot stay here if it is not possible to take the stairs.

Eating options and dietary requirements

From and until what time can we have breakfast?
Breakfast is served at a time of your choice between 07 AM and 10 AM.

Can you provide a gluten-free breakfast?
In consultation we can take most allergies into account.

Is there a fridge?
There is a table-top fridge in the outdoor area. This can also be used by the guests.

Can I prepare a meal myself?
You can prepare a simple meal in the outdoor area. For this there is a microwave, a grill plate, a BBQ and a one-burner camping gas burner. Crockery, cutlery and a shared fridge are also provided there. We assume that when using this you will ensure that everything is clean and washed back in its place.

Can we have a barbecue outside?
Gourmet, fondue and grilling is only allowed in the outdoor area. BBQ only on the terrace or lawn in front of the outdoor area.

Can I have a meal delivered?
Yes this is possible. There are a number of restaurants that deliver in the region, we can advise you on that.

Are there good restaurants in the area?
Hell yes. Several restaurants are available within a radius of 10 kilometers. We are more than happy to recommend some delicious local restaurants. We have tested most of them ourselves!

Is there a supermarket nearby?
The nearest supermarket is about 5 kilometers from our B&B.

Accessibility and the region

Is the B&B accessible by public transport?
Unfortunately, our bed and breakfast is difficult to reach by public transport. You can take bus 319 from Eindhoven train station to Bladel bus station. This bus runs several times an hour. From Bladel bus station you can take local bus 291 to Netersel, which runs a few times a day. The local bus stops at Carolus Simplexplein. Walk from the stop towards the church and then turn right into “De Hoeve”. After about a 5 to 10 minute walk you will reach our B&B on your left.

Do you offer airport transport or other transfers?
No, unfortunately we are not able to provide transport for you. There are several taxi companies active in the region, such as Taxi de Kempen (Casteren) and Taxi Coppens de Mulder (Reusel). Advance reservation is necessary.

Is your B&B a good base for exploring the rest of the Netherlands?
Our B&B is located in the south of the Netherlands, against the Belgian border. If you like to explore cities such as Amsterdam and Rotterdam, you should take into account at least 1 to 2 hours travel time by car, longer with public transport. Our B&B is therefore especially suitable if you want to explore the Kempen or North Brabant.